If you are struggling financially, contact the Waterloo Region Social Services Department. They may provide you with financial assistance through the Ontario Works program. You must make your application by phone, and it will take a few days to process, so please don't wait until you have exhausted all of your funds to call.

In order to apply, you will need the appropriate identification and documentation. Call to listen to the items you need, collect them and then call back.

If you are missing identification cards and need them replaced, you can visit the Service Ontario Office, inside Kitchener City Hall, and ask for their Lost Identification Package.

Resources

Waterloo Region. Social Services Department, Employment and Income Support, Ontario Works

99 Regina St S, 2nd Flr, Waterloo

phone: 883-2100, 883-2010 (caseworkers)

crisis: 883-2230 (after hours)

Replacement of Identification

Kitchener Downtown Community Health Centre

59 Frederick St, Main Flr, Kitchener

phone: 745-4404

Ontario. ServiceOntario/Government Information Centres, Kitchener

Kitchener City Hall, 1st Flr, 200 King St W, Box 1118, Kitchener

phone: 576-6517, 1-800-837-0877

The Working Centre, St John's Kitchen

97 Victoria St N, 2nd Flr, Kitchener

phone: 745-8928, 743-1151 (admin)