Help Wanted: Enquiry Counsellor
Posted 24 August 2004
The Social Planning Council of Kitchener-Waterloo is seeking a part-time/relief Enquiry Counsellor to assist with providing information and referral service in the Community Information Centre of Waterloo Region. This position is regular part time with additional hours as needed for relief. This is a contract position (September-December 2004).
Duties include:
- Provide information and referral counseling to enquiries received primarily by phone, walk in or email.
- Assist with all other aspects of the Enquiry Service including:
- maintaining secondary resources,
- assisting with database updating,
- publishing booklets,
- maintaining statistics and
- other administrative tasks.
Qualifications:
- Excellent people skills and problem solving ability.
- Education and/or experience in related field.
- Ability to respond to multi-tasks and people in a fast paced environment.
- Experience with word processing, database searching, and the Internet.
Hours:
This position is fifteen hours per week, three (3) hours per day Monday to Friday 10:00am–1:00pm, with additional hours as needed for relief assistance.
Please apply in writing by 4:00 p.m. Friday September 10, 2004
Re: Enquiry Assistant Position
Executive Director
Social Planning Council of Kitchener-Waterloo
68 Queen Street N, Kitchener N2H 2H2
Fax: 519-578-9185
Email: spckw@waterlooregion.org