Information and Referral

We provide confidential, individualized responses to questions and needs at no cost for all individual requests. 

Gillian at the Reception Desk. All Inquires Welcome!

Walk-in
Hours for walk-in inquiries are Monday-Friday 9am-5pm.

Phone inquiries 
Monday-Friday 9am-5pm;
Outside of these hours you can leave us a message and we will respond within the next 24 hours.


Online inquiries

We review email and social media inquires daily. Our aim is to respond within 24 hours to all information requests.
You can email us at: info@waterlooregion.org
Or tweet to @spcofkw  
Or follow us on facebook! facebook.com/socialplanningcouncil

For more information on Community Information Centres, or to find one close to you, take a look at Inform Ontario's page for detailed information and maps.

During weekends 211 Ontario can be reached for inquires with phone lines available 24/7.